Products & Services

Details of Products or Services

We offer plenty of products and services in our application 10CR mBank including but not limited to.

Gullak

Clarify that Gullak is a feature within the Teen Patti Gold Games application, rather than a standalone product by itself.

Gold Pass

Specify the specific premium advantages granted by GoldPass, such as access to exclusive features, faster progression, or enhanced customization options.

Chips

Emphasize that chips are exclusively used as in-game currency within the gaming environment.

Help

The "Help" feature provides users access to comprehensive support resources, including FAQs, troubleshooting guides, and contact information for customer support.

History

The "History" feature enables users to track and review their past activities within the application. This includes details such as transaction history, and purchase records.

Refund Policy

We do not offer refunds for purchases made through our platform. However, if your desired product has not been granted for any reason, please don't hesitate to contact us. Our team will promptly ensure that your product is granted without delay.

In the rare event that we are unable to grant you your desired product, we will initiate a refund process from our end within 7 working days. Rest assured, we are committed to providing you with the best possible service and ensuring your satisfaction with our platform.

If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team, and we will be happy to assist you.

Terms & Conditions

Acceptance of Terms

By accessing or using the 10CR mBank platform, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our services.

Account Registration

You may be required to create an account to access certain features of our platform. You are responsible for maintaining the security of your account credentials and agree to notify us immediately of any unauthorized use of your account.

User Conduct

You agree to conduct yourself in a respectful and lawful manner while using the 10CR mBank platform. Prohibited conduct includes harassment, abusive behavior, or any activity that violates the rights of others.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Choices

You have the following choices regarding your information:

To exercise any of these choices, please contact us using the information below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services.

Privacy Policy

This Privacy Policy describes how 10CR mBank collects, uses, and discloses your information when you use our mobile application ("10CR mBank") and website ("10crmbank.com")

Information We Collect

We collect the following information from you:

How We Use Your Information

We use the information we collect to:

Sharing Your Information

We do not share, sell, or rent your personal information with third parties. But we may share your Personal information in the following cases:

Children’s Privacy

Protecting the privacy of young children is especially important. 10CR mBank also does not market to, or knowingly collect personal information from, children under the age of 13 on any sites of the company. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us at info@10CRmbank.com. We also recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Cookies

10CR mBank may also use “cookies” and similar technology to obtain information about your visits to our sites or your responses to emails from us – both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our websites or e-mails in which you showed an interest or took some action and help us improve the quality and usefulness of our sites.

Payment Method

You will also be asked to submit Personal Information depending on the payment method you choose when purchasing one of our products or services. For example, if you choose to pay for a product/service by MFS such as bKash, Rocket, Nagad, or Upay, you will be required to provide us the Payment transaction ID to verify the Transaction.

License Grant & Restrictions

10CR mBank hereby grants you a revocable, non-exclusive, non-transferable, non-assignable, limited license to use the App and Web, solely for your personal, non-commercial purposes, subject to the Terms of Use herein. All rights not expressly granted to you are reserved by 10CR mBank.

You shall not reverse engineer or access the App or web in order to:

  1. build a competitive product or service,
  2. build a product using similar ideas, features, functions, or graphics of the App, or
  3. copy any ideas, features, functions, or graphics of the App.

Registered names and trademarks are the copyright and property of their respective owners.

Limitations

The service and the App may be subject to limitations, delays, and other problems inherent in the use of the internet including the device used by you. 10CR mBank is not responsible for any delays, delivery failures, damages, or losses resulting from such problems.

Representations and Warranties

Each time when you access our app or web (or any of them), you irrevocably and unconditionally represent and warrant that:

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@10CRmbank.com

Last Updated: 15 MAY 2024